Shipping Policy

At Hypepulse, we are committed to providing a smooth and enjoyable shopping experience by ensuring efficient order fulfillment and reliable delivery. By placing an order, you agree to the terms outlined in this Shipping Policy.
 

Delivery Coverage
 

Currently, we offer shipping services exclusively within India. While international delivery is not yet available, we are actively exploring options to expand our shipping network to global destinations in the near future.
 

Order Processing Timeline
 

We aim to process all orders within 1-2 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with essential details, including the estimated delivery timeline.
 

Estimated Delivery Period
 

Standard delivery typically takes 3 to 8 business days, depending on your location. We make every effort to dispatch orders promptly and collaborate with reliable courier services to ensure timely arrivals.
 

Delivery Attempt Policy
 

If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the package, our courier partner will attempt delivery up to two additional times. If all attempts are unsuccessful, the order will be returned to us. Customers may request re-shipment, which may involve additional delivery fees.
 

Managing Lost or Damaged Shipments
 

We prioritize secure packaging to minimize the risk of damage during transit. However, if you receive a damaged item, please contact our support team within 48 hours and provide clear photographic evidence for verification. For lost shipments, we will work closely with the courier service to investigate and resolve the matter. Depending on the outcome, we may offer a refund or replacement.
 

Special Shipping Conditions
 

Certain products, such as oversized apparel, fragile items, or high-value goods, may require special shipping arrangements. Any unique shipping conditions for these items will be clearly outlined on their respective product pages to maintain transparency before purchase.
 

Customer Support
 

If you have any questions or concerns regarding our shipping process, please contact our support team at ciatechinnovationspvtltd@gmail.com. We are dedicated to assisting you and ensuring your orders reach you safely and on time. Thank you for choosing Hypepulse for your shopping needs.